MAG Box
Portal-based setup for MAG and other Stalker middleware boxes
MAG Box Overview
MAG set-top boxes work differently to app-based devices — rather than installing a downloadable app, MAG boxes use built-in Stalker middleware that connects directly to a provider's portal using the box's MAC address, with no app store involved.
What You'll Need
- A MAG-series set-top box (MAG 250, 254, 322, 324 or similar) connected to your TV
- A stable wired internet connection (recommended over Wi-Fi for MAG boxes)
- Your MAG box's MAC address, found on the device or in its settings menu
- Portal URL details provided in your subscription welcome email
Installation Steps
- 1
Find Your MAC Address
Locate the MAC address printed on the underside of your MAG box, or check it under Settings > System Info.
- 2
Send Us Your MAC Address
Provide your MAC address when subscribing so we can activate your box on our portal.
- 3
Enter the Portal URL
On your MAG box, go to Settings > System Settings > Servers > Portals, and enter the portal URL provided in your welcome email.
Configuration
- 1
Restart the Box
Restart your MAG box after entering the portal URL so it connects and loads your channel list.
- 2
Confirm Channels Load Correctly
Browse a few channels to confirm the portal connected successfully and content is streaming.
Visual Walkthrough
MAG box portal settings screen
MAC address label on the underside of a MAG box
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Troubleshooting
The portal won't connect after entering the URL
Double-check the portal URL was typed exactly as provided, including any port number, and confirm your MAC address was correctly registered on our end.
Channels load but freeze quickly
Switch to a wired Ethernet connection if currently on Wi-Fi, since MAG boxes generally perform best with a stable wired connection.
The box shows a blank or black portal screen
Restart the box and double-check the portal URL for typos, since a small error in the URL is the most common cause of this issue.
You're not sure where to find your MAC address
It's usually printed as a sticker on the bottom or back of the box itself, or accessible via the box's on-screen system settings menu.
Frequently Asked Questions
No, MAG boxes use built-in Stalker portal middleware rather than downloadable apps — you just need your MAC address registered and the portal URL entered.
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Related Devices
| Compatible Apps | Supported |
|---|---|
| Duplex IPTV |
Not Sure Where to Start?
Our support team can walk you through setup on MAG Box directly.